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Noticeboard

CORONAVIRUS (COVID 19) Outbreak Practice Changes

DO NOT ATTEND THE HEALTH CENTRE unless you have been asked to by us.

In response to Covid-19 outbreak we have now moved to a telephone triage system. We will now be dealing with things over the phone as much as possible. This will limit the spread of the virus and reduce our patients' exposure to it. In the event we need to see you face to face this will be organised during the phone call with the doctor.

If you are asked to attend, on arrival, please follow staff instructions carefully and hand wash on the WAY IN and OUT. We also ask that you are patient with our staff; they are doing their best in difficult circumstances. 

Patients with mild symptoms or queries should visit www.nhsinform.scot/coronavirus

If you have more serious symptoms and are worried about Coronavirus contact 111 (24 hour service).

Please refer to the information further down the page for advice.

Prescriptions: We cannot issue prescriptions more than 2 weeks early, turnaround time is likely to take longer than 48 hours.  Please only order what you need and be patient with our staff, and Community Pharmacists.  They are doing the best they can in very difficult circumstances.  Thank you

TEXT MESSAGING SERVICE

Forms are now available for registering for the Text Messaging Service. These can be downloaded from the website (see section 2 on the right) or collected from the Surgery. Peterculter Pharmacy and Rowlands also have copies of the form.

 NHS Waiting Times  - see link on the Latest News Page

Travel Clinic

If you are planning on holidaying abroad and think you may require travel immunisations please be aware that you need to contact the surgery for an appointment at the Travel Clinic at least 10 weeks before your date of travel.

The clinic is only held on a Wednesday morning.

Urinary Tract Infections in Women

If you call the practice for advice about symptoms of a possible urinary tract infection, you may be directed to one of the local pharmacies (Lloyds or Rowlands in Cults or Peterculter Pharmacy) who are offering an assessment/treatment service for uncomplicated urinary tract infections (UTI's), in female patients only. You will be asked some very basic questions to establish that it is suitable for you to use this option. UTI's are not uncommon in women, are generally not serious, but are a significant nuisance, and usually respond well to appropriate treatment. In men, UTI's are much less common and are more likely to need consideration for further investigation.

Your Local Pharmacy

Your local pharmacists are well qualified to advise you on treatment for many minor ailments.

Appointments

circled_dayAppointments for the doctor or practice nurse can be made by telephoning the practice during opening hours on 01224 733535.  You can consult with any doctor in the practice and you can ask specifically for a male or female doctor.

Each appointment slot is for a duration of 10 minutes.  If you require to be seen urgently, you will be seen that day by the duty doctor or by the Nurse Practitioner.

Nurse Practitioner

You may be offered an appointment with our Nurse Practitioner. Linda Rae is an experienced nurse who has had further education and training to allow her to work as a Nurse Practitioner. She is able to see patients to assess, diagnose and treat common conditions.  This may include a physical examination leading to further investigations, beginning a course of treatment or being referred on to other team members. Nurse practitioners are also trained to prescribe.

Emergencies

Our staff are trained to deal with emergencies promptly. During opening hours telephone 01224 733535 and give the information to the receptionist.  The receptionist will relay the information to the duty doctor immediately and he/she will take the appropriate action. 

Telephone Consultations

We like to be accessible to all our patients but we also need time to spend with patients uninterrupted. If you require urgent telephone advice the receptionist will contact the duty doctor who will take the necessary action. However, if you wish to speak to your usual GP about a non-urgent matter you should contact the practice to arrange a suitable time to speak to the doctor on the telephone.  All our doctors offer telephone consultation appointments.  The reception staff will guide you as to how these can be used.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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