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Noticeboard

CORONAVIRUS (COVID 19) Outbreak Practice Changes

DO NOT ATTEND THE HEALTH CENTRE unless you have been asked to by us.

In response to Covid-19 outbreak we have now moved to a telephone triage system. We will now be dealing with things over the phone as much as possible. This will limit the spread of the virus and reduce our patients' exposure to it. In the event we need to see you face to face this will be organised during the phone call with the doctor.

If you are asked to attend, on arrival, please follow staff instructions carefully and hand wash on the WAY IN and OUT. We also ask that you are patient with our staff; they are doing their best in difficult circumstances. 

Patients with mild symptoms or queries should visit www.nhsinform.scot/coronavirus

If you have more serious symptoms and are worried about Coronavirus contact 111 (24 hour service).

Please refer to the information further down the page for advice.

Prescriptions: We cannot issue prescriptions more than 2 weeks early, turnaround time is likely to take longer than 48 hours.  Please only order what you need and be patient with our staff, and Community Pharmacists.  They are doing the best they can in very difficult circumstances.  Thank you

TEXT MESSAGING SERVICE

Forms are now available for registering for the Text Messaging Service. These can be downloaded from the website (see section 2 on the right) or collected from the Surgery. Peterculter Pharmacy and Rowlands also have copies of the form.

 NHS Waiting Times  - see link on the Latest News Page

Travel Clinic

If you are planning on holidaying abroad and think you may require travel immunisations please be aware that you need to contact the surgery for an appointment at the Travel Clinic at least 10 weeks before your date of travel.

The clinic is only held on a Wednesday morning.

Urinary Tract Infections in Women

If you call the practice for advice about symptoms of a possible urinary tract infection, you may be directed to one of the local pharmacies (Lloyds or Rowlands in Cults or Peterculter Pharmacy) who are offering an assessment/treatment service for uncomplicated urinary tract infections (UTI's), in female patients only. You will be asked some very basic questions to establish that it is suitable for you to use this option. UTI's are not uncommon in women, are generally not serious, but are a significant nuisance, and usually respond well to appropriate treatment. In men, UTI's are much less common and are more likely to need consideration for further investigation.

Your Local Pharmacy

Your local pharmacists are well qualified to advise you on treatment for many minor ailments.

Online Services

Patient_Access_co_uk.jpg

Our Online Services are called Patient Access.

Patient Access is an appointment booking service which has been carefully designed for ease of use, and can be used by anyone who has a computer, mobile phone or digital TV.

It’s quick and easy to use, and can be particularly useful during those times when the practice is closed, telephone lines are busy or if you are away from home. The easy to follow screens and prompts ensure it’s simple for you to view, book, or cancel appointments online – whatever time of the day or night.

You can learn below.

pdf.jpg Patient Access Information

Application

Use the form below to apply for the service. You will need to hand-deliver it to the practice and show a form of photographic ID. Once authorised by the Doctors, you details will be posted out to you at the address provided.

pdf.jpg Patient Access Application Form



 
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